{"id":180,"date":"2026-02-17T05:23:17","date_gmt":"2026-02-17T10:23:17","guid":{"rendered":"https:\/\/webappsperu.com\/hotelsantarosa\/?page_id=180"},"modified":"2026-02-19T09:06:22","modified_gmt":"2026-02-19T14:06:22","slug":"complaints-book","status":"publish","type":"page","link":"https:\/\/webappsperu.com\/hotelsantarosa\/complaints-book\/","title":{"rendered":"Complaints book"},"content":{"rendered":"<div class=\"wpforms-container wpforms-block wpforms-block-22d4e7ee-d702-4292-8865-5254f1f30fa7 wpforms-render-modern\" id=\"wpforms-199\"><form id=\"wpforms-form-199\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"199\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/hotelsantarosa\/wp-json\/wp\/v2\/pages\/180\" data-token=\"4c7b2ff913ccd3f711fc6b748cae1a4d\" data-token-time=\"1781327957\"><noscript class=\"wpforms-error-noscript\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Por favor, activa JavaScript en tu navegador para completar este formulario.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-199-field_1-container\" class=\"wpforms-field wpforms-field-text titulo titulo_datos\" data-field-id=\"1\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-199-field_1\" aria-hidden=\"false\">Names <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-199-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"Names\" aria-errormessage=\"wpforms-199-field_1-error\" required><\/div><div id=\"wpforms-199-field_5-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"5\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-199-field_5\" aria-hidden=\"false\">First surname <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-199-field_5\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][5]\" placeholder=\"First surname\" aria-errormessage=\"wpforms-199-field_5-error\" required><\/div><div id=\"wpforms-199-field_6-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"6\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-199-field_6\" aria-hidden=\"false\">Second surname <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-199-field_6\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][6]\" placeholder=\"Second surname\" aria-errormessage=\"wpforms-199-field_6-error\" required><\/div><div id=\"wpforms-199-field_7-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-199-field_7\">Document Type <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-199-field_7\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][7]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>&#8212; Selecciona la opci\u00f3n &#8212;<\/option><option value=\"DNI\"  class=\"choice-1 depth-1\"  >DNI<\/option><option value=\"C.E.\"  class=\"choice-2 depth-1\"  >C.E.<\/option><option value=\"Pasaporte\"  class=\"choice-3 depth-1\"  >Pasaporte<\/option><\/select><\/div><div id=\"wpforms-199-field_3-container\" class=\"wpforms-field wpforms-field-email titulo titulo_contacto\" data-field-id=\"3\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-199-field_3\" aria-hidden=\"false\">E-mail <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-199-field_3\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][3]\" placeholder=\"E-mail\" spellcheck=\"false\" aria-errormessage=\"wpforms-199-field_3-error\" required><\/div><div id=\"wpforms-199-field_2-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"2\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-199-field_2\" aria-hidden=\"false\">Telephone <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-199-field_2\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][2]\" placeholder=\"Telephone\" aria-errormessage=\"wpforms-199-field_2-error\" required><\/div>\t\t<div id=\"wpforms-199-field_14-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"14\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-199-field_14\" >E-mail claim Customer<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-199-field_14\" class=\"wpforms-field-medium\" name=\"wpforms[fields][14]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-199-field_8-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"8\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-199-field_8\" aria-hidden=\"false\">Home address <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-199-field_8\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][8]\" placeholder=\"Home address\" aria-errormessage=\"wpforms-199-field_8-error\" required><\/div><div id=\"wpforms-199-field_9-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"9\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-199-field_9\" aria-hidden=\"false\">Department <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-199-field_9\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][9]\" placeholder=\"Department\" aria-errormessage=\"wpforms-199-field_9-error\" required><\/div><div id=\"wpforms-199-field_10-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"10\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-199-field_10\" aria-hidden=\"false\">Province <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-199-field_10\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][10]\" placeholder=\"Province\" aria-errormessage=\"wpforms-199-field_10-error\" required><\/div><div id=\"wpforms-199-field_11-container\" class=\"wpforms-field wpforms-field-radio titulo titulo_queja\" data-field-id=\"11\"><fieldset><legend class=\"wpforms-field-label\">Reason <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-199-field_11\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-199-field_11_1\" name=\"wpforms[fields][11]\" value=\"Complaint \/ Service: Dissatisfaction with customer service\" aria-errormessage=\"wpforms-199-field_11_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-199-field_11_1\">Complaint \/ Service: Dissatisfaction with customer service<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-199-field_11_2\" name=\"wpforms[fields][11]\" value=\"Complaint \/ Product: Dissatisfaction related to products or services\" aria-errormessage=\"wpforms-199-field_11_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-199-field_11_2\">Complaint \/ Product: Dissatisfaction related to products or services<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-199-field_4-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"4\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-199-field_4\" aria-hidden=\"false\">Details of the claim <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-199-field_4\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][4]\" placeholder=\"Details of the claim\" aria-errormessage=\"wpforms-199-field_4-error\" required><\/textarea><\/div><div id=\"wpforms-199-field_12-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"12\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-199-field_12\" aria-hidden=\"false\">Customer order <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-199-field_12\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][12]\" placeholder=\"Customer order\" aria-errormessage=\"wpforms-199-field_12-error\" required><\/textarea><\/div><div id=\"wpforms-199-field_13-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"13\"><fieldset><legend class=\"wpforms-field-label wpforms-label-hide\" aria-hidden=\"false\">I declare <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-199-field_13\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-199-field_13_1\" name=\"wpforms[fields][13][]\" value=\"I declare that I agree with the terms of the claim or complaint.\" aria-errormessage=\"wpforms-199-field_13_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-199-field_13_1\">I declare that I agree with the terms of the claim or complaint.<\/label><\/li><\/ul><\/fieldset><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-199-field_14-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-199-field_14-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-199-field_14-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"199\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/webappsperu.com\/hotelsantarosa\/wp-json\/wp\/v2\/pages\/180\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-199\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Send\" aria-live=\"assertive\" value=\"wpforms-submit\">Send<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/webappsperu.com\/hotelsantarosa\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Cargando\"><\/div><\/form><\/div>  <!-- .wpforms-container -->","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-180","page","type-page","status-publish","hentry","entry"],"acf":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"ocean-thumb-m":false,"ocean-thumb-ml":false,"ocean-thumb-l":false},"uagb_author_info":{"display_name":"adm_hsantarosa","author_link":"https:\/\/webappsperu.com\/hotelsantarosa\/author\/adm_hsantarosa\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/webappsperu.com\/hotelsantarosa\/wp-json\/wp\/v2\/pages\/180","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webappsperu.com\/hotelsantarosa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/webappsperu.com\/hotelsantarosa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/webappsperu.com\/hotelsantarosa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/webappsperu.com\/hotelsantarosa\/wp-json\/wp\/v2\/comments?post=180"}],"version-history":[{"count":2,"href":"https:\/\/webappsperu.com\/hotelsantarosa\/wp-json\/wp\/v2\/pages\/180\/revisions"}],"predecessor-version":[{"id":202,"href":"https:\/\/webappsperu.com\/hotelsantarosa\/wp-json\/wp\/v2\/pages\/180\/revisions\/202"}],"wp:attachment":[{"href":"https:\/\/webappsperu.com\/hotelsantarosa\/wp-json\/wp\/v2\/media?parent=180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}